Great as a service but lousy app!

Ive been a long time subscriber and have rolled with them throughout the pricing and service changes and will continue but I sure wish this app would get better. It is so slow in loading (even downloaded books) and often crashes on my iPad and iPhone. They also keep changing the app, taking good features away such as a bookmark. How stupid! 5 stars for the service but 1 star for the app so they get a 2 1/2 star rating (even though this will appear to be a 3 sear)

Eldee99 about Everand: Ebooks and audiobooks, v7.7.1