Very weak customer support fro Scribd

I am only able to download three books per month. When one book could not be downloaded, I sent a complaint to Scribd. I received a very condescending "canned respose" from "Danni" at support and my problem was not addressed. Consider only downloading from Kindle, because I certainly will!!!!!

CortonaLover about Everand: Ebooks and audiobooks, v7.5.4